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전담간호사의 직무 스트레스, 감정노동과 긍정심리자본이 직무만족도에 미치는 영향

Effect of Job Stress, Emotional Labor, and Positive Psychological Capital on the Job Satisfaction of Physician Assistants

한국직업건강간호학회지 2019년 28권 3호 p.176 ~ 185
홍보람 ( Hong Bo-Ram ) - 고신대학교 복음병원

김경미 ( Kim Kyoung-Mi ) - 고신대학교 간호대학

Abstract


Purpose: The purpose of this study was to identify the effects of job stress, emotional labor, and positive psychological capital on the job satisfaction of physician assistants (PAs).

Methods: The sample consisted of 166 PAs working in general hospitals in B city, Y city, and C city. Data were analyzed through the SPSS/WIN 18.0 program using t-test, ANOVA, Scheffe test, Pearson's correlation coefficients, and multiple regression.

Results: The factors of job stress (β=-.488, p<.001), positive psychological capital (β=.188, p=.004), and total clinical career (β=-.147, p=.014) had the greatest influence on the level of job satisfaction experienced by the PAs. The total explanatory power was 49.9%.

Conclusion: It was found that job stress, positive psychological capital, and total clinical career were influencing factors in the job satisfaction of PAs. Therefore, to improve their job satisfaction, it is necessary to develop strategies to manage the job stress experienced by PAs, and to strengthen and develop positive psychological capital.

키워드

전담간호사; 직무만족도; 직무 스트레스; 감정노동; 긍정심리자본
Physician assistant; Job satisfaction; Job stress; Emotional labor; Positive psychological capital
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