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감정노동과 정신건강

Emotional Labor and Mental Health

신경정신의학 2020년 59권 2호 p.98 ~ 104
이재헌 ( Lee Jae-Hon ) - Gyeongsang National University College of Medicine Gyeongsang National University Hospital Department of Psychiatry

Abstract


Emotional labor is a new form of work in today’s world economies as the service industry plays a crucial role. On the other hand, emotional labor can frequently lead to negative mental health problems, such as depression. This literature review examined the association between emotional labor and mental health from a psychiatric perspective. The definitions of emotional labor differ according to the times or socio-cultural contexts. Korean emotional laborers are in a vulnerable position in their relationships with clients and employers. In preventing and managing emotional labor-related mental health problems, the role of psychiatrist is very important. With the understanding of the current situation of Korean emotional laborers, psychiatrists should develop effective interventions on personal and organizational levels and play a key role in this field.

키워드

Emotional labor; Mental health; Psychiatry
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KCI
KoreaMed
KAMS