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신규간호사 ?태움(Taeoom)?에 대한 개념 분석

A Concept Analysis of ‘Taeoom’ to Newly Employed Nurses

병원경영학회지 2020년 25권 3호 p.1 ~ 13
김지원, 배성윤,
소속 상세정보
김지원 ( Kim Ji-Won ) - Gyeongju University Department of Nursing
배성윤 ( Bae Sung-Yoon ) - Inje university School of Business

Abstract


Purpose: This study was conducted to identify the conceptual definition and attributes of ?Taeoom? (or workplace bullying) inflicted to newly employed nurses in Korea.

Method: Walker & Avant(2011)?s eight-stage process was used to perform a conceptual analysis of ?Taeoom?. Literature review of 40 studies published between Jan. 2009 and March 2018 published in Korea was followed by the in-depth interview with nine newly employed hospital nurses and the ex-post review of results by nursing experts.

Findings: Taeoom was associated with five attributes: (1) bullying for no reason, (2) peer rejection for no reason, (3) decreased physical function and psychological withdrawal, and (4) verbal abuse, defamation and nagging, (5) impotent feeling due to power imbalance. Four antecedents found in this study include offensive action, distrust, power imbalance, and undue workload exceeding capacity. As consequences of Taeoom, negative physical and psychological symptoms and turnover intention were increased while nursing performance was decreased.

Conclusion: This study suggests the need for more qualitative researches with more comprehensive approach on Taeoom and the development of effective program to improve the organizational culture in nursing field. This study is significant in that it provides a qualitative but comparative review on the attributes, antecedents and consequences of Taeoom through literature review accompanied by focus group interview and expert review.

키워드

Taeoom; Workplace bullying; Hospital; Nurse

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