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의료기관 감정환경 측정 도구개발 및 타당화

The Development and Validity of Affect Climate Measurement Tool in Korean Hospitals

보건의료산업학회지 2020년 14권 3호 p.1 ~ 14
조경원, 사공미, 서명구,
소속 상세정보
조경원 ( Cho Kyoung-Won ) - Kosin University Department of Healthcare Administration
사공미 ( Sagong Mi ) - Choonhae Hospital
서명구 ( Seo Myeong-Gu ) - University of Maryland

Abstract


Objectives: This study aimed to develop a tool to measure the multi-dimensional affect climate of healthcare workers by reflecting the characteristics of healthcare institutions. Additionally, we verified the content and structural validity, as well as the internal consistency of the proposed measurement tool.

Methods: We conducted an online survey on hospital employees from April 28 to May 1, 2020, and analyzed the selected responses of 344 respondents after removing the incomplete responses.

Results: The developed hospitals’ affect climate measurement tool consisted of 21 items with 6 factors: ‘positive display climate’, ‘neutral display climate’, ‘negative display climate’, ‘positive experiential climate’, ‘authentic experiential climate’, and ‘negative experiential climate’.

Conclusions: It was verified that the developed affect climate measurement tool completely reflected the characteristics of hospitals. Therefore, this tool can be used to measure the multi-dimensional affect climate of healthcare workers and can be utilized to establish an effective human resource management strategy.

키워드

환경영향; 의료종사자; 감정경험; 감정표현 영향
Affect Climate; Healthcare Workers; Affective Experiences; Affective Expressions

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