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주관적 의료서비스 질적 수준과 미충족 의료와의 관련성

Relationship between Subjective Quality of Medical Service and Unmet Health Care Needs

보건의료산업학회지 2020년 14권 3호 p.75 ~ 85
양희원, 황소정, 김봄결, 권오휘, 노진원,
소속 상세정보
양희원 ( Yang Hee-Won ) - Dankook University Department of Health Administration
황소정 ( Hwang So-Jeong ) - Dankook University Department of Health Administration
김봄결 ( Kim Bom-Gyeol ) - Yonsei University Department of Public Health
권오휘 ( Kwon O-Hwi ) - Yangji Hospital
노진원 ( Noh Jin-Won ) - Dankook University Department of Health Administration

Abstract


Objectives: This study analyzes the relationship between unmet health care needs and quality of medical service.
Methods: The data of 10,108 participants in the 2013 Korea Health Panel were analyzed. IBM SPSS Statistics 21.0 was used to conduct frequency and binary logistic regression analyses.

Results: The factors associated with unmet health care needs were gender, age, education, medical insurance, economic activity, household income, subjective health status, and so on. Specifically, people who think quality of medical service is not outstanding tend to experience greater unmet health care needs than those who do.

Conclusions: The results imply that quality of medical service is an important variable of unmet health care needs and continuous study is needed. Since it is associated with attitude of the medical team and nurses as well as patient satisfaction, it is necessary to find ways to enhance its degree in various fields.

키워드

미충족의료요구; 의료서비스품질; 환자만족도
Unmet Health Care Needs; Quality of Medical Service; Patient Satisfaction

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