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직무요구와 직무자원이 병원행정직 간호사의 소진과 조직몰입에 미치는 영향

The Effects of Job Demand and Job Resources on Burnout and Work Engagement of Hospital Nurse Administrators

한국직업건강간호학회지 2020년 29권 4호 p.262 ~ 272
차우정, 김숙영,
소속 상세정보
차우정 ( Cha Woo-Jung ) - Eulji University Hospital
김숙영 ( Kim Souk-Young ) - Eulji University College of Nursing

Abstract


Purpose: This study aims to investigate the degree of job demand, job resources, burnout, and the organizational commitment of administrative nurses based on the job demands-resources model. Further, it seeks to confirm the influencing factors affecting nurses' burnout and organizational commitment.

Methods: The participants were 188 administrative nurses working at hospitals (one tertiary hospital and six general hospitals) located in D City. The collected data were analyzed with IBM SPSS Statistics 23.0 using frequency, percentage, mean, standard deviation, t-tests, ANOVA, Pearson's correlation coefficient, and multiple regression analysis.
Results: The influential factors of burnout were role conflict (β=.50), job demand (β=.18), job position (β=-.17, team leaders and above), and social support (β=-.15). The regression model had an explanatory power of 59%. The influential factors of organizational commitment were appropriate rewards (β=.59), job position (β=.15, team leader or above), working department (β= .14, referral center and health screening administration department), and social support (β=.18). The regression model had an explanatory power of 59.5%.

Conclusion: The results support the job demands-resources model, and interventions should be developed to decrease job demand and provide sufficient job resources.

키워드

병원행정직 간호사; 심리적 소진; 직무 스트레스; 조직몰입
Nurse administrators; Psychological burnout; Occupational stress; Work engagement

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