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병원간호사의 조직후원인식이 직무몰입과 조직시민행동에 미치는 영향

Effects of Hospital Nurses’ Perceived Organizational Support on Job Involvement and Organizational Citizenship Behavior

간호행정학회지 2013년 19권 4호 p.480 ~ 490
김명숙,
소속 상세정보
김명숙 ( Kim Myoung-Sook ) - 세명대학교 간호학과

Abstract


Purpose: This descriptive study was done to identify effects of perceived organizational support (POS) on job involvement and organizational citizenship behavior (OCB) in hospital nurses.

Methods: Data were collected from Oct. 1 to Nov. 15, 2011. Participants in this study were 324 nurses working in 6 general hospitals in S, K, and C cities. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheff test, Pearson correlation coefficients, and multiple regression.

Results: POS was positively correlated with job involvement, and OCB (altruism, conscientiousness, courtesy, sportsmanship and civic virtue). Factors influencing job involvement were POS and marital status, which accounted for 15.7% of the variance, marital status influenced altruism, which accounted for 4% of the variance, POS influenced conscientiousness, which accounted for 10% of the variance, religion and marital status influenced courtesy, which accounted for 6.5% of the variance, age influenced sportsmanship, which accounted for 7.9% of the variance, and POS and clinical career influenced civic virtue, which accounted for 23.1% of the variance. Job involvement mediated on the relation between perceived organizational support and organizational citizenship behavior.

Conclusion: The results of the study indicate that hospital administrators should explore ways of improve POS for better job involvement, conscientiousness, and civic virtue.

키워드

조직후원인식; 직무몰입; 조직시민행동
Perceived organizational support; Job involvement; Organizational citizenship behavior

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