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교정공무원의 직무 스트레스 적응과정에 대한 근거이론적 접근

A Grounded Theory Approach on Correctional Officers’ Adaptation Process of Job Stress

정현옥, 김희숙,
소속 상세정보
정현옥 ( Jung Hyun-Ok ) - Daegu of Local Correctional Agency Sangu of Correctional Institute
김희숙 ( Kim Hee-Sook ) - Kyungpook National University College of Nursing

Abstract


Purpose: The purpose of this qualitative study is to explore the adaptation process of correctional officers’ job stress.

Methods: Participants collected were fourteen officers who had experienced the adaptation process of job stress.
Data were collected through individual in-depth interviews until the point of theoretical saturation from May to August, 2017. Transcribed interview contents were analyzed using Corbin and Strauss’ grounded theory method.

Results: A total of 98 concepts, 27 subcategories, and 10 categories were identified through the open coding. As a result of axial coding based on the paradigm model, the job stress adaptation process centering phenomenon of correctional officers was revealed as ‘repeat-mark hardening’, and the core category was extracted as ‘endurance in hardening’ consisting of a three-step process: enduring, understanding prisoner management procedures, and rebuilding. The rebuilding was considered as the key phase to escape the repeat-mark hardening and the participants utilized various strategies such as finding fun elsewhere, restoring confidence, accepting values of the prison officer in this phase.

Conclusion: The results of this study suggest that the adaptation process of correctional officers’ job stress can be a process that endurance the hardening. Therefore, it is necessary to develop systematic practical education and vocational motivation programs.

키워드

교정공무원; 직무 스트레스; 적응과정; 근거이론
Government official; Job stress; Adaptive behavior; Grounded theory

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